1. Information We Collect

​

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website

• Subscribe to our newsletter

• Contact us via email or chat

• Use our services

The personal information we collect may include your name, email address, phone number, company name, and any other information you choose to provide.

​

1.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our website. This information may include:

• IP address

• Browser type and version

• Pages you visit on our site

• Time and date of your visit

• Time spent on each page

• Referring site or service

• Other diagnostic data

 

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are small data files placed on your device. They help us:

• Improve user experience

• Remember your preferences and settings

• Understand how our website is used

• Customize and enhance our services

Types of cookies we may use:

• Essential Cookies: Necessary for the website to function properly.

• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.

• Functionality Cookies: Used to recognize you when you return to our website and personalize content for you.

• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our site may not function properly.

​

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Operate and maintain our website

• Improve, personalize, and expand our website

• Understand and analyze how you use our website

• Communicate with you for customer service, support, and marketing purposes

• Send you newsletters and updates (if you have opted in)

• Monitor and analyze usage and trends to improve user experience

• Comply with legal obligations and resolve disputes

 

3. Sharing and Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following situations:

 

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These parties agree to keep your information confidential and may include:

• Hosting Services: To host our website and store data securely.

• Analytics Tools: Such as Google Analytics, to understand how our website is used.

• Email Marketing Platforms: To send newsletters and promotional communications.

 

3.2 Legal Requirements

We may disclose your information when required by law or in response to legal processes, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

 

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

• Encryption: We use industry-standard encryption protocols (SSL/TLS) to protect data transmitted over the internet.

• Access Controls: Personal data is accessible only by authorized personnel who are required to keep the information confidential.

• Regular Audits: We conduct regular security audits and updates to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

 

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). These rights may include:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.

• Deletion: You have the right to request the deletion of your personal information.

• Objection: You have the right to object to the processing of your personal information.

• Restriction: You have the right to request that we restrict the processing of your personal information.

• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at: connect@solutionis.io

Please note that we may ask you to verify your identity before responding to such requests. We will respond to your request within the time frame required by applicable law.

​

6. International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. By using our services, you consent to the transfer of your information to countries outside your country of residence.

 

7. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected such information, please contact us. We will take steps to remove the information promptly.

​

8. Opt-Out Options

8.1 Email Communications

If you wish to unsubscribe from receiving future emails, you can follow the unsubscribe instructions included in each email or contact us directly at connect@solutionis.io.

​

8.2 Cookies

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.

​

8.3 Data Processing

To object to or restrict the processing of your personal data, please contact us at connect@solutionis.io.

 

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date" at the top. For significant changes, we may also notify you via email or through a prominent notice on our website prior to the change becoming effective.

 

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: connect@solutionis.io

• WhatsApp: SolutionIS

 

11. Legal Disclaimers

This Privacy Policy is intended to comply with all applicable laws and regulations. However, it does not create any contractual or legal rights on behalf of any party beyond those required by law. While we strive for accuracy, this policy does not constitute a warranty or guarantee regarding the security of your personal information.

 

12. Last Updated

This Privacy Policy was last updated on 19 September, 2024.

​

By using our website, you acknowledge that you have read and understood this Privacy Policy.